Shipping
Policy
We are committed to
delivering your order accurately, in good condition, and
always on time.
Please note our
shipping policy as follows:
We currently deliver to
all parts of the world. Currently, each order may be
shipped only to a single destination address. If you
wish to ship products to different addresses, you shall
need to place multiple orders. We make our best efforts
to ship each item in your order within 10 working days
of the order. However in some cases, we may take longer,
up to 15 working days, to ship the order as we may have
to procure Raw Material from some other sources. In the
unlikely event that we are not able to ship your order
completely within 15 days of the order, we shall cancel
the remaining unshipped part of the order, and send you
an email informing you about the same. In such cases,
your payment against the unshipped part of the order
shall be refunded, in the manner you have made the
payment. We ship on all working days (Monday to
Saturday), excluding public holidays.
To
ensure that your order reaches you in the fastest time
and in good condition, we only ship through reputed
courier agencies.
While we shall endeavour to ship all items in your order
together, this may not always be possible due to product
characteristics, or availability. If you believe that
the product is not in good condition, or if the
packaging is tampered with or damaged, before accepting
delivery of the goods, please refuse to take delivery of
the package, and call our Customer Care or mail us at
lordswear@satyam.net.in , mentioning your order
reference number. We shall make our best efforts to
ensure that a replacement delivery is made to you at the
earliest.
Returns:
It is the responsibility
of Buyer to inspect upon receipt, that all merchandise
delivered matches its order. A written authorization
from the seller must be obtained by the Buyer for any
returned merchandise. All returns must be made within
7 days of the invoice date. The Seller will charge
Buyer a 20% restocking fee for any returned
merchandise that is returned without written
authorization from seller due to a claim for quality.
Buyer authorizes seller to sell any garments with
Buyer's label, mark, custom, design or print that have
been returned, rejected, or abandoned.
Acceptance
of goods with Known Defects Waives Claims for Damages:
Buyer must notify Seller
in writing of all claims for damages resulting from
late delivery or any other defect that is known to
Buyer at the time Buyer accepts the merchandise. Buyer
hereby waives any claim for damages resulting from any
defect Buyer is aware of, including late delivery, at
the time Buyer accepts the merchandise.
